Direct Line Cruises Website Review & Ratings + Direct Line Cruises Coupons
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Direct Line Cruises Website Review & Ratings + Direct Line Cruises Coupons

Direct Line Cruises : Products & Services

Direct Line Cruises is an online booking company which tender services for cruise vacations through various cruise lines such as Royal Caribbean, Celebrity Cruises, Disney Cruise Line, Azamara Club Cruises, Regent Seven Cruises, Siveseas, Crystal Cruises, Oceania Cruises, etc., to numerous destinations. The rates at DLC are lower compared to others. Also, the low rates include the travel insurance already which makes it very competitive. The rates you pay are the actual cost which means that there are no service fees incurred. Further, there are special offers and deals which you can choose and where you can obtain big discounts and save more to your pocket. In addition here, DLC puts on their catalog the best choice of staterooms.

Learn more about this booking company at http://knoji.com/details/directlinecruises/.

Direct Line Cruises : Company Background

The company, Direct Line Cruises, started in the year 1995. Initially, it was a part-time job stationed at home of a housewife who became fond of cruise for the first endeavor. Later on, the business advanced into a big organization which is now situated at Hauppauge, NY. Currently, the booking company manages and deals with thousands of passengers and reservations. The number of reservations made continuously accumulates but still the quality is maintained. The staffs constantly devote themselves in providing superior care for their clients. 

Direct Line Cruises : Customer Feedback & Reviews

You may find testimonials from the clients of Direct Line Cruises at their official site, http://directlinecruises.com/about/testimonials-credentials/. Below are the samples of their statements after experiencing the services offered by DLC.

11/01/2009: At first I was skeptical to book online. At first I called another online agency, who was pleasant and helpful but never returned my calls. Then I got really skeptical. My friend read reviews of your agency, so I gave it a try. Not only were you less expensive, but I was able to choose a better room location. Your customer service is outstanding. I even got a return call on a Saturday. Way to go! I have recommended you to everyone at work and people I meet, even those I met on the cruise. Thank you. You were the start of a great trip. Marilyn
From: Marilyn Dennis 

09/17/2011: All is excellent, thank you for everything!!!
From: Ana Bibiana Morales Urbina 

                Most of the posts commend the knowledgeable staffs and the inexpensive booking of cruise.

Direct Line Cruises : Business Credibility & Trustworthiness

You can be assured in dealing with this online booking company. Aside from being 17 years in the industry, they are also accredited by BBB or Better Business Bureau as from http://www.bbb.org/new-york-city/business-reviews/travel-agencies-and-bureaus/direct-line-cruises-inc-in-hauppauge-ny-35493/. The company have met strictly the standards required on the accreditation and had acquired a rating of A+. For the past three (3) years, the company with the coordination of BBB has closed a total of eight (8) complaints.

Direct Line Cruises : Website Popularity & Google Ranking

The site directlinecruises.com ranked 176, 036th amongst the millions of domain in the world based from the estimation provided by Alexa, http://www.alexa.com/siteinfo/directlinecruises.com. It is relatively popular in United States where it ranked 23, 842nd. As well, the website acquired a good PageRank of 3/10 with 29% SEO score. The other statistics also have shown that directlinecruises.com is commonly viewed by females with ages 65 and above and are college graduate. Further, the site is being visited or surfed at home.

Direct Line Cruises : Social Media Presence

Direct Line Cruises is also active in various social sites such as Facebook and Twitter. As from their official Facebook page, www.facebook.com/pages/Direct-Line-Cruises/77208123249, the number of likes have mounted to 77, 147. In addition, 794 are talking about this. The company’s official Twitter page, https://twitter.com/DLCCruises, already has 258 tweets with 731 followers. These sites are also utilized in disseminating news and other updates of their latest offers.

You may also find interesting information about the company their offers on other sites such as Flickr http://www.flickr.com/photos/directlinecruises/ and Youtube http://www.youtube.com/user/directlinecruises.

Direct Line Cruises : Website Security & Safety

The assessment done by Google on www.directlinecruises.com  verifies that the site is safe. The website has not been listed as one of those suspicious sites and safe for browsing. Although the site has not been visited for the past 90 days, it did not seem to have part or role for the infection of other sites. What’s more, the website has not hosted any malicious software for the same period (90 days).  These details can be viewed at http://www.google.com/safebrowsing/diagnostic?site=www.directlinecruises.com.

Direct Line Cruises : Pricing & Packages

Direct Line Cruises offers low-rate booking to its clients. Based from DLC, frequently, the rates they provided at the site are lower by 40% to 60% as compared to the brochure rates of cruise lines. As well, this travel agency does not incur service fees to its client who wishes and asks for assistance to make their cruise reservation. As they have said, “You can shop 'til you drop, but you'll still never top, the great rate you got from Direct Line Cruises". http://directlinecruises.com/about/

You may also find deals where you can get big discounts while enjoying a luxurious cruise. In addition, DLC put forward contests where you can win a cruise for free.

Direct Line Cruises : Shipping Rates & Policies

Direct Line Cruises tenders online booking of cruises. Therefore, no detailed information of shipping rates and policies are required and provided by DLC. Instead, you will be required to visit them online for your reservation. You may either email them at http://directlinecruises.com/service-inquiry/ or phone them 1-800-DLC-8088. The company’s phone support is available from Monday to Thursday by 10 AM to 8 PM EST and Friday to Saturday by 10 Am to 5 PM EST.

Direct Line Cruises : Payment Methods Accepted

To provide better service and convenience to its customers, DLC accepts a variety of major brands of credit cards for payment. They do acknowledge Visa, Mastercard, American Express and Discover.

On the other hand, the final payment or your outstanding balance for a cruise trip is payable for 80 days prior to the definite sailing date. Conversely, the due for final payments of holiday cruise may lengthen from 80 days to 90 days before the actual sailing date.

Direct Line Cruises : Returns, Refunds & Exchange Policy

Direct Line Cruises follows certain policies for the cancellation of its clients. Clients who cancelled the transaction subsequent to their initial deposit will be charged by DLC with an amount of $35 per person. Aside from this fee, your chosen cruise line will also charge their own cancellation fee depending on your sailing date. Cruise lines mandate definite penalties if the cancellation happened within 75 days of the sailing date. The other factor affecting your imposed charges is the length of the cruise.

DLC proffers travel insurance for cruises of 5 and more nights. This may be used to refund or recompense for your penalty charges on cruise line if the reason of cancellation are either sudden or serious illness and the injury or death within the family.

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